Dr Fuel
About Dr Fuel Retrieval Service
Dr Fuel is a totally unique professional and innovative company, providing fuel retrieval, wrong fuel rescue and incorrect fueling service. Many motorists find themselves facing the problem of incorrect fueling. They then have the task of moving and repairing the vehicle, which can be both time consuming and a frustrating task. This can also be very costly, either to the motorist or the fleet company that own the vehicle.
Dr Fuel attends to the stranded motorist, complete with specialist skills, equipment and the knowledge. Cutting out the need for patrol to attend or a recovery agent to transport the vehicle to the dealer/ autocentre for repair. Call now 0121 728 8322
Customer Care
Dr Fuel is very aware that some cases the misfuelling of a vehicle can be a very stressful and upsetting time for some drivers. All our staff undertakes customer service courses to ensure the driver is made to feel at ease and dealt with in a calm, polite and professional manner. Technical support team is available to ensure that completion of every job is done correctly and effectively.
Training
All our technicians are constantly monitored and trained on all aspects of the job from meet and greet to safe disposal of contaminated fuel.
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Dr Fuel
Dr Fuel Services
We offer a 24 hours mobile fuel evacuation service and all our vehicles are modified for the job in hand.
They are constructed in accordance with sound engineering practice and comply with all relevant legislation with regards to fuel retrieval and the transportation of contaminated liquids.
All work including the disposal of contaminated fuel is carried out in a very safe, controlled and profession manner by trained operatives holding both A.D.R & S.P.A licenses.
What services do we offer?
- 24 hour mobile fuel evacuation
- Fully qualified and experienced technicians
- Dedicated specialist vehicles all fitted to strict A.D.R/ E A guidelines
- Liaising with local authorities on your behalf
- The Removal of contaminated fuel Sutton Coldfield in a single, safe and controlled manner
- Flushing and priming the fuel system as required
- Free fuel to get you going again
- Transporting, storing and disposal of contaminated fuel, following EA guidelines
- A dedicated customer support team
- As you can see, we offer a complete solution which is economical effective and alternative to the traditional methods used by other organisations.
Equipment
Our fleet are always presented in a clean and tidy condition, equipment to the highest standards, with all equipment maintained on regular basis, the waste fuel tanks are UN certified for the carriage of waste fuel. The pumps are fully ATEX approved for use with petroleum products and comply with BS standards. All of the pipes and connections are certified to EN1360 for the use with petroleum products. Ours vans are always maintained to highest standards, according to a strict time criteria and documented.
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Dr Fuel
FAQ’s
What is misfuelling?
Misfuelling is when you put the wrong fuel into a vehicle.
Does Misfuelling Harm My Car?
Yes, misfuelling (the act of accidentally putting unleaded fuel in your diesel car) can and will harm your car. When the fuel enters the fuel system or engine the vehicle will not only stall and run poorly but you can severely damage the engine. It can easily ruin the injectors due to a lack of lubrication.
Does my breakdown cover really not cover misfuelling?
Misfuelling is usually not covered by your manufacturer or breakdown assistance provider unless stated otherwise. However, most will tow your car to a local dealer or garage for repair; recovery beyond this is normally chargeable.
What is a SPA license?
The SPA Passport is a national scheme managed by the Safety Pass Alliance and is aimed at all contractors who undertake work for clients in the Petrol Retail industry.
Working on petrol filling station forecourts presents some special issues, not least the safety of the public. For this reason SPA, UKPIA and its members have developed the Petrol retail Passport to ensure that workers in the industry and particularly contractors working on forecourts are trained to meet specified standards.
What is ADR license?
ADR (European Agreement Concerning the International Carriage of Dangerous Goods by Road)
This European Agreement aims at increasing the safety of the transportation of dangerous goods (including dangerous wastes) by road. Dangerous goods are classified according to their dangerous physical and chemical properties.
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